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Store Classes let you rank customer locations into tiers — typically A, B, and C — so that higher-priority stores are favored when inventory is allocated and replenishment orders are built.
Store Classes appear under Customers → Store Classes when the feature is enabled for your account.

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Creating Store Classes

From Customers → Store Classes, click Add Store Class:
  • Name — the class label (for example “A”, “B”, “C”)
  • Rank — a number that sets the class’s priority order
Drag rows in the list to reorder classes. Editing a class also offers Delete.

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Assigning a Class to a Location

Store classes are assigned per customer location (store), not per customer:
  • In RESTOCK → Data Management → Locations, open a location and set its Store Classification.
  • The assignment is stored with the location’s settings and shows as the location’s Rank in Restock views.

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Where Store Classes Take Effect

Store classes are used primarily by the RESTOCK module:
  • Inventory allocation — when available supply can’t cover every store, allocation weights higher classes more heavily (A over B over C).
  • Restock Dashboard — each location’s class appears in the Rank column, and class contributes a bonus to the restock priority index.
  • Restock rules — rules can target locations by their Rank (A/B/C), so you can apply different replenishment behavior per tier.
Keep the scheme simple — three classes cover most operations. Reserve “A” for the stores where stockouts hurt the most; that’s where the allocation advantage matters.