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Browsing the Catalog

The Catalog & Availability page shows everything in stock:
  • Search by plant name, variety, or SKU from the header search bar
  • Filter with category chips (All, Favorites, and the top categories)
  • Sort by Name, Price (low-high / high-low), or Availability
  • Switch views between a grid table and cards
Each item shows its price (per the customer’s price group), unit of measure, and an availability chip with the quantity on hand. Out-of-stock items are labeled and can’t be added to the cart. Tap the heart icon to favorite an item.

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Building a Cart

Tap Add to Cart on any item. In the cart, customers can:
  • Adjust quantities with + / − (bounded by the item’s minimum order quantity and available quantity)
  • Remove items or Clear All
  • Watch the running Subtotal, Tax, and Total update
Quantity-break pricing applies automatically — if the quantity crosses a price tier, the better price is used.

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Quick Orders

If you’ve defined Quick Orders (pre-built item bundles), customers can add a whole bundle to the cart with one tap from the dashboard or catalog.

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CSV Import

Import Order lets a customer upload a CSV of SKUs and quantities. The portal validates the file against the catalog, then asks whether to Append to or Replace the current cart.

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Submitting an Order

In the order summary, the customer:
  1. Selects a Ship-To Location (defaults to their first location)
  2. Optionally enters a PO Number
  3. Confirms contact information (pre-filled from their account; at least one of email or phone is required)
  4. Taps Submit Order, then reviews the confirmation — item count, total, ship-to address, PO number — and taps Confirm & Submit
The order is created in FULFILL as a PO order with a sequential order number and an expected delivery date, ready for your fulfillment team. The customer sees “Order submitted successfully!” and the cart clears.
Totals shown to customers are estimates: “Final pricing will be confirmed when your order is processed.”